The consumer reclaim specialists

Privacy Policy
Do you hate spam and junk mail? So do we. So once you've given us your email or postal details we won’t pass them to anyone else except with your express written permission. That’s the long and short of it. Now for the legal bits which our solicitor made us put in:

Disclosure of your information
The information you provide to us will be held on our computers and may be accessed by our company personnel.
Unless required to do so by law, we will
never share, sell or distribute any of the information you provide to us without your consent.

Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Russell & Young Ltd will retain your information for a reasonable period or as long as the law requires.

Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you. At our discretion, we may waive this fee.

Changes to Russell & Young’s Privacy Policy
Any changes to our privacy policy in the future will be posted to this website and, where appropriate, through e-mail notification.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Data Controller, Russell & Young Ltd, Southwest Business Centre, 48 Queen Street, Exeter, EX43SR.